Service Agreements Payment & Fraud Prevention To ensure that a payment instrument is used by its rightful owner and to prevent fraud, IP addresses, 3D, e-mail addresses, payment data, and card information may be transmitted to one or more external fraud prevention service providers. This transmission may also contain additional personal data. The external fraud prevention service providers process these personal data on behalf of Houston Best Limo Ride. In the course of the authentication of the cardholder, it may also be necessary for individual transactions that Houston Best Limo Ride requires a copy of an additional identification document (e.g. identity card, passport, drivers’ license) or a copy of the credit card. Cancelations fee Lavish Ride is not responsible for delays or the termination in winter that is caused by unsafe road conditions (i.e… not salted, accidents, etc.). The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the clients). Fully refundable For hourly service at least 24 hours before the pickup time Eight passenger trips require a cancelation of 7 days prior to the pickup date City to city transfer cancelation 24 hours before the pickup Cancelations one hour before the driving time to the pickup location No-Shows without cancellation If the customer is a no show in the first hour (hourly services), and we are unable to reach him by phone we do have the right to release our chauffeur and the customer will be charged in full. 30 Minutes (point-to-point) and we are unable to reach him by phone, we do have the right to release our chauffeur and the customer will be charged in full.